๐Ÿ“– Help Guide

Everything you need to know about using LetzGo

๐Ÿš€

Getting Started

Set up your account and start using LetzGo

๐Ÿ›ก๏ธ

Privacy-First by Design

LetzGo NEVER accesses your phone contacts. We don't sync numbers, we don't share them, we don't even store them. Connect with people through profile links and QR codes - your private data stays private. This is what makes LetzGo different.

Creating Your Account

Download LetzGo

Get the app from Google Play Store or Apple App Store. It's completely free!

Enter Your Phone Number

We'll send you an OTP (One-Time Password) to verify your number.

Set Up Your Profile

Add your display name and profile photo. Your display name is what others will see.

Start Exploring!

You're all set! Create events, start chatting, or split expenses with friends.

๐Ÿ’ก Pro Tip

Share your profile link with friends so they can send you a connection request. Or show them your QR code - they scan, request, you accept, connected!

Connecting with People

Here's how people connect on LetzGo - all while keeping your private information private (remember, we never access your contacts!):

Search by Name (Most Common)

Search for people using their display name, first name, or last name. If their privacy settings allow discovery, you'll find them. No phone numbers involved.

Share Your Profile Link

Every user gets a unique shareable profile link. Share it via text, messaging apps, social media, or in person. They tap it, send you a connection request with an optional message, and once you accept - you're connected!

Scan QR Code

Your profile has a unique QR code. Meeting someone? Let them scan it, send a connection request, and once you accept - you're connected! Zero personal data exchanged.

Join Events Together

When you join an event, you can see other participants and send them connection requests. Natural way to meet people through shared activities - but you still need mutual consent to chat!

๐Ÿ›ก๏ธ Your Data, Your Control

Control who can find you: Settings โ†’ Privacy โ†’ Discoverability. Options: Public (anyone can search), Contacts Only (reserved for future feature), Private (only connect via QR/link/events). Your phone number and email NEVER appear anywhere.

Understanding Connections

LetzGo connections work differently - privacy-first by design:

๐Ÿค

Consent-Based Connection System

Important: Having someone's profile name or link does NOT mean you can message them directly. LetzGo requires mutual consent to protect everyone's privacy.

How It Works:

  1. Send Connection Request: Find someone via search, QR code, or profile link โ†’ tap "Connect"
  2. Include a Message: Write an optional introduction message with your request (e.g., "Hi! We met at the workshop")
  3. Wait for Acceptance: The other person receives your request WITH your message
  4. Start Chatting: Only after they accept can BOTH of you start full conversations
โœ…

You CAN:

  • Search users by display name, first name, or last name
  • Send connection requests with an introduction message
  • Connect by scanning someone's unique QR code
  • Connect with people in events you join together
  • Share your profile link - let others send you connection requests
  • Accept or decline connection requests
  • Control your discoverability (public, private, or in-between)
โŒ

You CANNOT:

  • Message someone without their consent - connection must be accepted first
  • Search or find people by phone number
  • See anyone's phone number or email address
  • Force someone to accept your connection request
  • Send multiple requests to the same person (one request only)
  • Message event participants unless connected
๐Ÿ›ก๏ธ

We NEVER:

  • Access or sync your phone contacts
  • Show phone numbers publicly (yours or anyone else's)
  • Share your email address
  • Allow searching by phone number
  • Let strangers message you without connection (no spam!)
  • Force you to be discoverable (you control visibility)
๐Ÿ’ก First Time Meeting Someone?

Just met someone at an event or in person? Open your profile โ†’ tap "Share QR Code" โ†’ they scan it โ†’ sends connection request with optional message โ†’ they accept โ†’ now you're connected! Or tap "Share Profile" to send your unique profile link via text, email, or any messaging app.

Connection Request Flow

1

Find the Person

Use search, scan their QR code, or tap their profile link. You'll see their profile with a "Connect" button.

2

Send Connection Request

Tap "Connect" โ†’ optionally write an introduction message (e.g., "Hey! We met at the tech meetup"). This message helps them remember you and decide whether to accept.

3

They Receive Your Request

They see your name, profile photo, and your introduction message. They can then Accept or Decline your request.

4

Connection Established!

Once accepted, you both can now send messages freely, see each other in your connections list, and invite each other to events and groups.

โœจ Why Connection Requests?

This consent-based system ensures no one can spam or message you without your permission. It's privacy protection built into the core of LetzGo. Even if someone has your profile link, they still need your approval to chat with you.

LetzGo has five main tabs at the bottom of the screen:

Tab Description
๐Ÿ  Home Your dashboard with quick access to recent activities
๐Ÿ’ฌ Chatz All your group and direct conversations
๐Ÿ“… Eventz Create and manage events with friends
๐Ÿ’ฐ Splitz Track and split expenses in groups
๐Ÿ‘ค Profile Your profile, settings, and preferences
๐Ÿ’ก

See LetzGo in Action

Real stories from real people

Life is full of moments worth sharing - weekend treks, dream vacations, surprise parties, regular meetups. The planning part? That's where things usually fall apart.

Here's how people across India are turning group chat chaos into seamless experiences.

โœˆ๏ธ International Travel
๐Ÿ  Daily Living
๐ŸŽฎ Gen Z Events
๐ŸŽจ Event Business
๐Ÿ’’ Big Celebrations
โœˆ๏ธ International Adventure

Seven Days in Iceland

Sneha's group conquered international travel planning

"Let's finally do Iceland!"

Five friends, one shared Pinterest board, years of dreaming. But when they finally commit, reality hits: international flights, currency conversions, accommodation for 7 nights, car rentals, daily plans... and 6 months to coordinate it all. Their group chat becomes a graveyard of lost links and "did anyone book this?" messages.

1
Month 1 โ€ข January

The Dream Becomes Real

Sneha creates "Iceland Winter 2025" event. Tentative dates in. She asks the AI: "7-day Iceland itinerary, winter, Northern Lights, waterfalls, adventure." Boom - complete day-by-day plan appears: Reykjavik, Golden Circle, South Coast, glacier hikes, hot springs. The group customizes it together in the event chat.

2
Months 2-5 โ€ข Planning Phase

Everything in One Place

๐ŸŽซ
Flights: Aditya spots a deal - โ‚น45K per person. Drops link in chat. "This one?" Everyone replies thumbs up. He books for all 5.
๐Ÿ 
Stay: Big decision - hotel vs Airbnb? Quick poll settles it. Sneha finds perfect place, books in Icelandic Krรณna. LetzGo tracks the expense.
๐Ÿ’ฌ
Ongoing chat: Someone shares Northern Lights forecast site. Another posts packing tips for -5ยฐC. Links to car rentals exchanged. Everything saved in event chat - no scrolling through months of messages to find that one link.
โœ…
Visa deadline approaching? Someone creates a quick checklist. Each person ticks off when done. No "did you apply?" anxiety.
3
Week 1 โ€ข Living the Dream

Iceland, Here We Are!

Day 3: Weather forecast changes. Right there in the event, they shuffle the itinerary - skip one waterfall, extra time at the Black Sand Beach. Everyone sees the update instantly.

๐Ÿ’ฐ Money in Multiple Currencies

Every expense tracked: Restaurant in ISK? Scanned. Petrol in ISK? Added. Attraction tickets? Split. Base currency INR, but expenses in Icelandic Krรณna auto-convert with live rates. Running balance always clear.

โœ“

Back Home, Forever Connected

Northern Lights captured. Glacier photos stunning. Every moment in the shared gallery. Final settlement: โ‚น1,85,000 per person, clear breakdown of who owes whom. Settled in days.

"That event page? We still open it to relive the trip. Already planning Japan next year the same way!" - Sneha

๐ŸŒ
150+ Currencies
Live exchange rates
๐Ÿค–
AI Itineraries
Smart suggestions
๐Ÿ“ธ
Shared Gallery
All memories, one place
๐Ÿ 

Four Guys, One Flat, Zero Drama

Living together in Bangalore without the awkward money talks

The Challenge

Ravi, Karthik, Aditya, and Sameer share a 3BHK near their office in Bangalore. Rent, groceries, electricity, WiFi, cleaning - expenses never stop. The classic problems arise: "I bought groceries last time!", "Who used all the milk?", "Did anyone pay the WiFi bill?", "I think Karthik owes me โ‚น500... or was it โ‚น800?" Spreadsheets don't get updated, receipts get lost, and group chats become awkward money battlegrounds.

The LetzGo Way

One Permanent Group for Everything

They create "Flat 304 Squad" on LetzGo - their command center. Every house-related conversation happens here. Shared grocery checklist stays pinned: milk, eggs, bread, rice. Anyone can add items when stocks run low. Weekly poll: "Who's buying groceries this weekend?" - rotation stays fair.

Every Expense, Tracked Automatically

First day of the month: Ravi pays rent โ‚น48,000. Opens LetzGo, adds expense, splits 4 ways. Done. Aditya buys groceries Monday - โ‚น1,200. Scans receipt with phone camera, AI extracts amount, splits equally. Takes 10 seconds. Karthik pays WiFi bill โ‚น999. Add โ†’ Split โ†’ Done. Electricity bill โ‚น3,200? Divide by 4 automatically. Sameer pays cleaning service โ‚น2,400 monthly - splits automatically.

The Magic: Running Balance

End of the month, they open Splitz. Crystal clear view: Ravi overpaid by โ‚น2,300. Aditya underpaid by โ‚น900. Karthik owes โ‚น800. Sameer owes โ‚น600. The app even suggests: "Aditya pays Ravi โ‚น900, Karthik pays Ravi โ‚น800, Sameer pays Ravi โ‚น600" - settled. Everyone pays through their preferred apps, marks it settled in LetzGo. Balance goes to zero.

Daily Life, Simplified

Someone ate the last egg? Check the checklist. Who's cooking tonight? Message in chat. Landlord inspection next week? Reminder in the event. New roommate joining? Add him to the group, past expenses stay separate, future ones include him. Simple.

๐Ÿก Living Together, Growing Closer

When money isn't awkward, friendships flourish. No more "who owes whom" tension. Just scan receipts, split fairly, settle monthly. That's it.

๐ŸŽฎ Gen Z Vibes

Weekend Gaming Tournament

Aryan's squad turns casual gaming into epic competition

Aryan and his 11 gaming buddies have been playing online together for years. They decide: "Let's meet IRL and do a proper LAN tournament - Valorant, FIFA, maybe some Among Us." But coordinating 12 people across Pune for a full Saturday event? That's the real challenge.

๐Ÿ“

Finding the Perfect Spot

Aryan creates "Gaming Tournament @ Cafรฉ" event. Checks out 3 gaming cafรฉs, shares links in chat. "20 PCs, good internet, snacks available, โ‚น300/hour." Quick poll on timing: 11 AM - 7 PM wins. Location pinned with map - even the one guy who's directionally challenged can find it.

๐Ÿ†

Tournament Bracket in Chat

Divide teams in the group. Share tournament bracket image. Someone suggests: "Winner takes โ‚น500 each?" Creates a prize pool. Everyone pitches in โ‚น200. Splitz tracks who paid. Food order coordination: "Pizza at 2 PM?" Poll for toppings. Energy drinks? Someone's buying in bulk - expense shared.

๐Ÿ“ธ

Content for the Gram

Epic gameplay moments, victory celebrations, team photos - everyone dumps content in the event gallery. Cafรฉ cost โ‚น2,400 (8 hours), split 12 ways. Pizza โ‚น1,800. Energy drinks โ‚น600. Total โ‚น400 per person. Winners take their prize. Already planning next month's tournament - maybe BGMI this time?

From online squad to IRL crew - coordinated like pros, without the adult stress.

๐ŸŽจ

Priya's Art Workshop Business

Running monthly workshops, building a community, earning income

The Challenge

Priya is a talented artist who started hosting Mandala Art workshops from her home studio in Pune. She wants to turn this into a steady side income. The challenges: Getting registrations, tracking who paid, managing limited capacity (max 12 people), coordinating with participants, keeping track of expenses vs income, and building a loyal community who returns every month. Juggling group chats, payment confirmations, and spreadsheets is exhausting.

The LetzGo Way - Running Your Event Business

Step 1: Create Professional Event Listings

Priya creates "Mandala Art Workshop - February" on LetzGo. Adds her studio address with map integration (helps first-timers find it easily). Sets capacity to 12 participants. Adds beautiful description, timeline (11 AM - 3 PM with lunch break), and pricing (โ‚น800 per person, materials included). Generates a shareable event link.

Step 2: Share & Track Registrations

She shares the event link on her social media, website, and community groups. People click the link, see all details, and confirm attendance - all tracked in real-time. When 12 people register, she stops accepting more. Two days before the workshop, LetzGo automatically sends reminder notifications to all participants.

Step 3: Build Your Community

All registered participants are added to a workshop group chat. Priya shares: "What to expect", parking instructions, and asks about any dietary preferences for snacks. Creates a poll: "Next month's theme?" - participants vote on Warli art, Madhubani, or Abstract. This keeps them engaged for future workshops.

Step 4: Track Money Like a Pro

She uses Splitz to track everything professionally. Registration fees: โ‚น800 ร— 12 = โ‚น9,600 collected. She marks who paid and who's pending - the app makes it easy to send gentle reminders. Her expenses: Art supplies โ‚น2,400, snacks and refreshments โ‚น600, total โ‚น3,000. Net profit for this workshop: โ‚น6,600. She can export reports for her records or tax purposes.

During & After the Workshop

Participants click photos of their artwork - everyone shares in the group. Priya posts video snippets. The shared gallery becomes portfolio for future promotions. Post-workshop, participants can rate her as an organizer: โญโญโญโญโญ "Amazing workshop! Priya is so patient and creative."

Building Her Following

Happy participants tap "Follow Priya" - now they'll see all her upcoming workshops in their feed and get notified when she posts new events. She builds a genuine following: 45 followers after 3 months, many become regulars. Her 5-star ratings attract new participants. Next workshop? 12 slots fill in 2 days from her follower notifications alone.

๐Ÿ‘จโ€๐Ÿซ Perfect for Event Organizers & Small Businesses

Yoga classes, cooking workshops, photography walks, fitness bootcamps, music jam sessions, book clubs - if you organize paid events, LetzGo is your complete management system. Create events, collect fees, coordinate participants, and build your follower base. Ratings and followers help you grow your community organically.

๐Ÿ‡ฎ๐Ÿ‡ณ One App for Every Occasion

From Kashmir to Kanyakumari, from chai meetups to international trips - LetzGo adapts to your lifestyle.

โœˆ๏ธ

Travel & Adventures

Weekend treks to international vacations

๐ŸŽ‰

Celebrations

Birthdays, weddings, festivals, parties

๐Ÿƒ

Sports & Fitness

Regular games, tournaments, team sports

๐Ÿ 

Daily Life

Roommate expenses, groceries, utilities

๐Ÿ‘”

Professional

Office events, team outings, workshops

๐ŸŽจ

Community Events

Workshops, kitty parties, club activities

Every scenario, one simple pattern:

๐Ÿ“… Plan in Eventz ๐Ÿ’ฌ Coordinate in Chatz ๐Ÿ’ฐ Split in Splitz
๐Ÿ’ก Your Turn!

Whatever you're planning - big or small, local or international, formal or casual - LetzGo is built for it. Download now and start organizing your life!

๐Ÿ’ฌ

Chatz

Group messaging with superpowers

Chatz is more than just messaging. Create polls, share checklists, send media, and keep your group organized โ€” all in one place.

Key Features

๐Ÿšซ No Contact Access

We never access your phone contacts. Connect via usernames - your private data stays private.

๐Ÿ”’ End-to-End Encryption

All your messages are encrypted. Only you and the recipients can read them.

๐Ÿ” Private Chats Within Groups

Create temporary private conversations within any group by selecting specific members. No need to create duplicate groups!

๐Ÿ“Š Polls

Create polls to make group decisions easy. Vote on dates, places, or anything!

โœ… Checklists

Shared to-do lists that everyone can check off. Perfect for trip packing!

๐Ÿ“ธ Media Sharing

Share photos, videos, documents, and voice notes with your group.

Starting a Chat

Tap the + Button

On the Chatz tab, tap the floating + button at the bottom right.

Select Your Connections

Choose from people you've already connected with (via username, QR code, or events). Only your existing connections are visible here - phone numbers never appear.

Name Your Group (Optional)

For group chats with 3+ people, give it a memorable name and add a group photo.

๐Ÿ’ฌ Who Can You Chat With?

You can only start chats with people you've connected with (mutual connections from contacts, event participants, or users you've added). This keeps spam away and conversations meaningful.

Creating Polls

Polls help your group make decisions together:

  1. In any chat, tap the + button next to the message input
  2. Select Poll from the options
  3. Enter your question and add options
  4. Set poll settings (multiple choice, anonymous, deadline)
  5. Tap Create Poll
โœจ Poll Ideas

Use polls for: choosing restaurants, picking travel dates, voting on activities, or deciding what movie to watch!

Using Checklists

Shared checklists keep everyone on the same page:

  1. Tap the + button in a chat
  2. Select Checklist
  3. Add a title (e.g., "Goa Trip Packing List")
  4. Add items to the list
  5. Share with your group

Everyone in the group can add items and check them off. Perfect for coordinating who's bringing what!

Media Gallery

Access all shared media in one place:

  • Tap the chat name at the top to open chat info
  • Select Media to see all photos, videos, and files
  • Filter by type: Photos, Videos, Documents, Links
  • Download or share any media

๐Ÿ”’ Private Chats Within Groups

One of LetzGo's most powerful features for real-world situations:

The Problem: You're in a family group planning a surprise birthday. Or your office team group needs to secretly plan a farewell. Creating a new group means duplicate groups, managing multiple chats, and risk of the person finding out.

The Solution: Private chats within existing groups.

Tap the Lock Icon

In any group chat, tap the ๐Ÿ”’ lock icon at the top.

Select Members

Choose which group members should see this private conversation. Unselected members won't see these messages at all.

Chat Privately

Have your private conversation. Send messages, polls, checklists - everything works. Other members see the regular group chat only.

Return to Main Chat

Tap unlock when done. Switch between main group and private conversations anytime.

๐Ÿ’ก Perfect For

โ€ข Surprise party planning (exclude the birthday person)
โ€ข Gift discussions (keep it secret from one member)
โ€ข Temporary sub-group coordination (planning committee within larger group)
โ€ข Sensitive topics (select few need to discuss something privately)

Why it matters: No duplicate groups cluttering your app. No risk of accidentally messaging the wrong group. Everything stays within one organized space.

๐Ÿ“…

Eventz

Plan amazing experiences together

From weekend trips to birthday parties, Eventz helps you plan everything with your friends. Create itineraries, set budgets, and keep everyone informed.

Key Features

๐Ÿ“ Location & Map

Add locations with map integration. Get directions with one tap.

๐Ÿ“‹ Day-by-Day Itinerary

Plan each day with activities, times, and notes.

๐Ÿ‘ฅ Participant Management

Track RSVPs, manage guest lists, and assign roles.

๐Ÿ’ฐ Budget Tracking

Set budgets and link expenses from Splitz.

Creating an Event

Tap Create Event

On the Eventz tab, tap the + button to start a new event.

Add Basic Details

Enter the event name, description, date, time, and location.

Invite Participants

Add friends from your contacts or share an invite link.

Build Your Itinerary

Add day-by-day activities, or let AI help you create one!

Event Types

Type Best For
๐ŸŽ‰ Party Birthdays, celebrations, house parties
โœˆ๏ธ Trip Vacations, road trips, adventures
๐Ÿฝ๏ธ Dinner Restaurant outings, potlucks
๐ŸŽฌ Movie Cinema outings, movie nights
๐Ÿƒ Sports Games, matches, fitness activities
๐Ÿ“ Custom Anything else!

Creating an Itinerary

For multi-day events like trips:

  1. Open your event and go to the Itinerary tab
  2. Tap Add Day or use AI Itinerary
  3. For each day, add activities with times and locations
  4. Drag to reorder activities
  5. Add notes and estimated costs
๐Ÿค– AI-Powered Itineraries

Let our AI create a suggested itinerary based on your destination and dates. Just tap "Generate with AI" and customize!

Managing Participants

  • RSVP Status: See who's going, maybe, or can't make it
  • Roles: Assign organizers who can edit the event
  • Share Link: Generate a link to invite anyone
  • Event Chat: Every event has a linked group chat

Follow Organizers & Build Your Community

For event organizers and community builders:

  • Build Your Following: When people love your events, they can follow you. Your future events appear in their feed with notifications.
  • Get Rated: Participants rate their experience. High ratings attract more people to your events.
  • Grow Organically: Quality events โ†’ great ratings โ†’ more followers โ†’ easier to fill future events.

For event discoverers:

  • Discover in Your Feed: See events from organizers you follow, matched to your interests.
  • Check Ratings: See what others say before joining. 4.8-star rated workshop? Probably worth it!
  • Personalized Experience: Follow organizers in photography, fitness, music, food - your feed becomes exactly what you want.
๐ŸŒŸ Discovery That Works Both Ways

Organizers build their community. Participants discover great experiences. Ratings ensure quality. Everyone wins!

๐Ÿ’ฐ

Splitz

Split expenses fairly, without the awkwardness

No more complicated calculations or IOUs. Splitz tracks who paid, who owes whom, and makes settling up easy.

Key Features

๐Ÿ“ธ AI Receipt Scanning

Scan receipts and let AI extract items, amounts, and totals automatically.

๐Ÿ’ฑ 150+ Currencies

Add expenses in any currency with live exchange rates.

๐Ÿ“Š Smart Splitting

Split equally, by percentage, by shares, or by exact amounts.

๐Ÿ’ณ Easy Settlement

See who owes whom and settle via your preferred payment apps or record cash payments.

Creating a Splitz Group

Create or Join a Group

Splitz groups are linked to your Chatz groups or events. Select an existing group or create a new one.

Set Base Currency

Choose the main currency for the group. All balances will be shown in this currency.

Start Adding Expenses

Tap + to add your first expense. You're ready to split!

Adding Expenses

Manual Entry

  1. Tap the + button
  2. Enter the amount and description
  3. Select who paid
  4. Choose how to split (equal, unequal, percentage)
  5. Select who's involved in this expense
  6. Add category, notes, or photos (optional)
  7. Tap Save

Scan Receipt

  1. Tap the ๐Ÿ“ท Scan button
  2. Take a photo of your receipt
  3. AI will extract the total and items
  4. Review and adjust if needed
  5. Split the expense
๐Ÿ“ธ Receipt Scanning Tips

For best results: Use good lighting, keep the receipt flat, and include the entire receipt in the frame.

Splitting Methods

Method When to Use
Equal Split Everyone pays the same amount (most common)
Unequal Split Enter exact amounts for each person
Percentage Split by percentage (e.g., 60/40)
Shares Split by shares (e.g., 2:1:1)

Settling Up

When it's time to settle:

  1. Go to the Balances tab in your group
  2. See who owes whom and how much
  3. Tap Settle Up next to a balance
  4. Pay through your preferred payment app or record a cash payment
  5. The balance updates automatically
โš ๏ธ Before Deleting Your Account

Make sure all your Splitz expenses are settled before requesting account deletion. Unsettled balances will delay the deletion process.

๐Ÿค–

AI Assistant

Your smart planning companion

LetzGo's AI features help you plan smarter and save time. From receipt scanning to itinerary generation, let AI do the heavy lifting.

AI Features

๐Ÿ“ธ Receipt OCR

Automatically extract amounts, items, and merchant details from receipts.

๐Ÿ“‹ Itinerary Generator

Create day-by-day travel itineraries based on your destination and interests.

๐Ÿ’ก Smart Suggestions

Get recommendations for splitting expenses and planning activities.

๐Ÿ—ฃ๏ธ Voice Commands

Add expenses or create events using voice input.

AI Command Center

Access the AI Command Center from anywhere in the app by tapping the ๐Ÿค– button or using the quick action.

What You Can Ask

  • "Create an expense for โ‚น500 dinner with Raj and Priya"
  • "Plan a 3-day trip to Goa"
  • "Who owes me money?"
  • "Create a poll for dinner options"
  • "Show my upcoming events"

AI Itinerary Generator

Open Event Itinerary

Go to your event and tap the Itinerary tab.

Tap "Generate with AI"

Tell AI about your preferences: adventure, relaxation, food, culture, etc.

Review & Customize

AI will create a suggested itinerary. Edit, add, or remove activities as needed.

๐ŸŽฏ Better AI Results

The more details you provide, the better the AI suggestions. Include dates, number of travelers, budget, and interests!

๐Ÿ”’

Privacy & Security

Your data, your control

Privacy Built-In

LetzGo is designed with privacy as a priority. Here's what makes us different:

๐Ÿšซ No Contact Access

We NEVER access your phone contacts. Unlike other apps, your contact list stays on your device, private.

๐Ÿ“ฑ Phone Number Privacy

Your phone number is NEVER visible to anyone. Not even searchable. Connect via profile links or QR codes only.

๐Ÿ” End-to-End Encryption

All your messages in Chatz are encrypted. Only you and the recipients can read them.

๐Ÿ“ง Email Privacy

Your email address stays private. Used only for account verification, never shared publicly.

๐Ÿ‘ค Profile Visibility Control

Choose who can find your profile: Public, Private, or custom settings.

Privacy Settings

Customize your privacy preferences - you're in complete control:

Setting What It Controls
Profile Discoverability Who can find you when searching by name/username: Public, Private, or Custom
Event Visibility Control which events appear on your public profile
Last Seen Choose who can see when you were last active
Read Receipts Control whether others see when you've read their messages
Profile Information Control what details appear on your profile (bio, location, etc.)
๐Ÿ›ก๏ธ Access Privacy Settings

Go to Profile โ†’ Settings โ†’ Privacy to customize your preferences. Review them regularly to ensure you're comfortable with your visibility.

How People Connect With You

  • Through Name Search: If your profile is "Public", people can search by your display name, first name, last name, or @username
  • Through Events: When you join an event, other participants can see you and connect naturally
  • Through Username/QR: Share your unique @username or QR code - no personal details exposed, works even if profile is private
  • You Choose: Set profile to "Private" and ONLY QR/username/events work. Set to "Public" and search also works
โœ… Recommended Privacy Setup

For balanced privacy: Set profile to "Public" (discoverable by name) + Keep end-to-end encryption on (always) + Review who can see your events. For maximum privacy: Set to "Private" + share @username or QR only with people you know.

What We Never Access or Share

  • ๐Ÿšซ Your phone contacts - We never access your contact list. Ever.
  • โŒ Your phone number with other users - Not visible, not searchable
  • โŒ Your email address publicly - Only used for account verification
  • โŒ Your exact location - Only venues you manually add to events
  • โŒ Your messages with anyone - End-to-end encrypted
  • โŒ Your personal data with third parties for marketing

๐Ÿ›ก๏ธ Our Privacy Promise

Your contacts, phone number, and personal information belong to YOU. We build connections through usernames, names, and events - not by raiding your private data. That's the LetzGo difference.

For complete details, read our Privacy Policy.

๐Ÿ”ง

Troubleshooting

Common issues and solutions

Messages not sending?

  • Check your internet connection
  • Pull down to refresh the chat
  • Try closing and reopening the app
  • Messages are queued and will send when you're back online

Not receiving notifications?

  • Check notification permissions in your phone settings
  • Make sure notifications are enabled in LetzGo settings
  • Check if Do Not Disturb mode is on
  • Try logging out and back in

Receipt scanning not working?

  • Ensure good lighting when taking the photo
  • Keep the receipt flat and fully visible
  • Try taking the photo closer or further away
  • Make sure the receipt text is clear and not faded

App running slowly?

  • Update to the latest version of LetzGo
  • Clear app cache (Settings โ†’ Storage โ†’ Clear Cache)
  • Make sure your phone has enough storage space
  • Restart the app

Sync issues?

  • Pull down to refresh on any screen
  • Check your internet connection
  • Log out and log back in
  • Contact support if the issue persists
๐Ÿ“ง Still Need Help?

Contact our support team at support@latitudes.in or visit the Support Center.