Support Center
We're here to help you get the most out of LetzGo
💡 Quick Tip
Most issues can be resolved by updating to the latest version of LetzGo from the App Store or Google Play.
📞 Contact Us
⏱️ Response Time
We typically respond within 24-48 hours during business days (Monday - Friday, 10 AM - 6 PM IST).
❓ Frequently Asked Questions
How do I create an event?
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Tap the + button on the home screen, select "Create Event", fill in the details like title, date, location, and invite your friends. You can also add an itinerary and budget.
How does Splitz work?
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Splitz helps you track and split expenses with friends. Add an expense, select who paid and who owes, and Splitz automatically calculates the balances. You can settle up using UPI or cash.
Are my messages secure?
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Yes! All messages in LetzGo are end-to-end encrypted. Only you and the recipients can read your messages. We cannot access your private conversations.
How do I scan receipts?
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When adding an expense in Splitz, tap the camera icon to scan a receipt. Our AI will automatically extract the amount, items, and merchant details.
Can I use LetzGo offline?
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Yes! You can view your chats, events, and expenses offline. Any changes you make will sync automatically when you're back online.
How do I delete my account?
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You can delete your account from Settings → Account → Delete Account in the app. Alternatively, visit our account deletion page. Note: Please settle all Splitz expenses before requesting deletion.
What currencies does Splitz support?
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Splitz supports 150+ currencies with live exchange rates. Perfect for international trips - add expenses in any currency and we'll convert them automatically.
How do I report a bug or suggest a feature?
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Email us at support@latitudes.in with details of the bug or your feature suggestion. We appreciate your feedback and use it to improve the app!
📱 App Information
- App Name: LetzGo
- Developer: Latitudes Technologies Pvt Ltd
- Platforms: iOS & Android
- Price: Free
📋 Useful Links
- Help Guide - Complete guide to using LetzGo
- Privacy Policy - How we handle your data
- Terms of Service - Usage terms and conditions
- Licenses & Legal - Open source acknowledgments
- Delete Account - Request account deletion
🏢 Company Information
Latitudes Technologies Pvt Ltd
📍 Address:
At/Post: Piliv
Taluka (Tehsil): Malshiras
District: Solapur
Maharashtra – 413310, India
📧 Email: support@latitudes.in
🌐 Website: https://latitudes.in