1. Introduction

Welcome to LetzGo ("we," "our," or "us"). This Privacy Policy explains how Latitudes Technologies ("Company") collects, uses, discloses, and safeguards your information when you use our mobile application LetzGo (the "App") and related services.

By using LetzGo, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, profile picture, and display name when you create an account.
• Profile Information: Optional information you choose to add such as bio, location, and preferences.
• Event Information: Events you create including title, description, date, time, location, and participant lists.
• Expense Information: Expenses you add including amounts, descriptions, categories, and split details.
• Messages: Text messages, images, videos, and other media you share in chats.
• Contact Information: With your permission, contacts from your device to help you find friends on LetzGo.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Features used, time spent on the App, crash reports, and performance data.
• Log Data: IP address, browser type, pages visited, and timestamps.
• Location Data: With your permission, approximate location for event suggestions and nearby friends features.

2.3 Information from Third Parties

• Social Login: If you sign in using Google or other social accounts, we receive your name, email, and profile picture from those services.

3. How We Use Your Information

We use the information we collect to:

• ✅ Provide, maintain, and improve our services
• ✅ Create and manage your account
• ✅ Enable event planning, expense splitting, and messaging features
• ✅ Send notifications about events, expenses, and messages
• ✅ Respond to your requests and provide customer support
• ✅ Detect, prevent, and address technical issues and security threats
• ✅ Analyze usage patterns to improve user experience
• ✅ Comply with legal obligations

4. Data Sharing and Disclosure

4.1 With Other Users

• Your display name and profile picture are visible to other LetzGo users.
• Event details are visible to invited participants.
• Expense information is visible to members of that expense group.
• Messages are visible only to conversation participants.

4.2 With Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (secured servers)
• Analytics and crash reporting
• Push notification delivery
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Comply with applicable laws or regulations
• Protect our rights, privacy, safety, or property
• Prevent fraud or illegal activities

5. Data Security

We implement robust security measures to protect your data:

• 🔐 End-to-End Encryption: Your messages are encrypted and can only be read by you and your intended recipients.
• 🔒 Secure Transmission: All data is transmitted using HTTPS/TLS encryption.
• 🛡️ Secure Storage: Data is stored on secure servers with access controls.
• 🔑 Authentication: OTP-based verification and secure token management.
• 📋 Regular Audits: We regularly review and update our security practices.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Account Data: Retained as long as your account is active.
• Messages: Stored on your device and our servers until you delete them.
• Events: Retained until deleted by the event creator.
• Expenses: Retained until the expense group is deleted or settled.
• Deleted Account: Upon account deletion, your data is removed within 30 days, except where retention is required by law.

7. Your Rights and Choices

7.1 Access and Portability

You can access your personal information through the App settings. You can request a copy of your data by contacting us.

7.2 Correction

You can update or correct your profile information at any time through the App.

7.3 Deletion

You can delete your account through the App settings. This will remove your personal data from our systems.

7.4 Permissions

You can control App permissions (camera, contacts, location, notifications) through your device settings.

7.5 Marketing Communications

You can opt out of promotional communications through the App settings or by following unsubscribe instructions.

8. Children's Privacy

LetzGo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using LetzGo, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

10. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for third-party content, services, or privacy practices. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending a notification through the App for material changes

Your continued use of LetzGo after changes indicates your acceptance of the updated policy.

12. Grievance Officer (For Indian Users)

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: